We at The Premium Nest are committed to delivering high-quality digital products. Please take a moment to review our digital product policy before making a purchase.
1. Final Sale Policy
All digital products sold on thepremiumnest.com are considered final sale. Once a purchase is completed and the product is delivered (via download or access), it cannot be cancelled, returned, or exchanged. This is due to the instant and non-reversible nature of digital downloads. We request customers to carefully review product information before purchasing.
2. No Refunds
We do not offer refunds for digital products under any circumstances. This includes, but is not limited to, accidental purchases, change of mind, or technical issues caused by your own device or software. Since digital products can be easily copied or stored, all transactions are treated as final once the product has been accessed or delivered.
3. Product Understanding and Compatibility
Before making a purchase, please ensure that you have read the product description in full and understand what is being offered. It is the customer’s responsibility to verify compatibility with their device, software, or intended use. Refunds will not be granted due to misunderstandings about the product when the listing has provided all the necessary details.
4. After-Sales Support
While refunds and exchanges are not possible, our team is happy to assist you with any technical issues you may face while accessing or using your purchased product. We are committed to ensuring that your experience with our digital product is smooth and as described, and we will offer support to help resolve any access or functionality concerns.
5. Warranty and Product Support
If the digital product you purchase includes a warranty or any form of extended support, and you face an issue covered under that, you can reach out to us for assistance. We will work with you to address the problem as per the terms of the warranty mentioned in the product description.
6. Contact Information
For support, product-related queries, or warranty assistance, please reach out to our customer care team.
Email: thepremiumnest@gmail.com
Phone/WhatsApp: +91 8971583467
Support Hours: Monday to Friday, 10:00 AM – 6:00 PM ISTBy completing a purchase on thepremiumnest.com, you confirm that you have read, understood, and agreed to the terms outlined in this Digital Product Policy.